Security Policy - Remote Sunrise LTD
Last updated: May 7, 2026
Quick Answer
Remote Sunrise LTD apps do not require user accounts for normal use, minimize data collection, and use local network pairing for remote control features. If you find a security issue, report it to support@rs.ltd.
At Remote Sunrise LTD, we take the security and privacy of our users seriously. Although our mobile applications collect only anonymous analytics and do not require user accounts, we are committed to maintaining a secure environment for all our products and services. This Security Policy explains how we handle security, how you can report vulnerabilities, and what you can expect from us in response.
Security Facts
| Topic | Details |
|---|---|
| Accounts | User accounts are not required for normal app use |
| Payments | In-app purchases are processed by Apple |
| Remote control | Local network control is used for nearby computers, TVs, and streaming devices |
| Helper apps | Mac and Windows control features use Remote Helper where required |
| Vulnerability reports | Send reports to support@rs.ltd |
| Local network details | Read Local Network Security |
1. Our Security Commitment
We strive to:
- Design and develop our apps using industry best practices.
- Minimize the collection and storage of user data.
- Ensure that all payments are securely processed by trusted third-party providers (e.g., Apple In-App Purchases).
- Quickly investigate and resolve security issues when they are reported.
1.1 Local Network Remote Control
Remote control apps often need Local Network permission so an iPhone or iPad can discover and communicate with a Mac, Windows PC, TV, or streaming device on the same Wi-Fi network. Read the Local Network Security page for a plain-language explanation of what works, what does not work, and what to check when pairing.
2. Reporting a Security Vulnerability
If you believe you have discovered a security issue affecting our website or mobile applications, please report it responsibly through one of the following channels:
- Email: support@rs.ltd
- Web form: https://rs.ltd/contact
To help us investigate efficiently, include:
- A description of the issue.
- Steps to reproduce the vulnerability.
- Any relevant technical details or screenshots.
- Your contact information (optional).
3. Responsible Disclosure Guidelines
We ask that you:
- Do not publicly disclose the issue before we have addressed it.
- Avoid violating the privacy of our users.
- Avoid accessing or modifying data that does not belong to you.
- Refrain from any activity that disrupts our services.
We pledge to:
- Acknowledge your report promptly.
- Investigate and validate the issue.
- Notify you when a fix has been deployed.
- Credit you publicly (if you wish) on a future acknowledgments page.
4. Out of Scope
The following items are generally outside the scope of this security policy:
- UI/UX bugs.
- Non-security-related crashes or performance issues.
- Reports without sufficient detail to reproduce.
- Issues affecting third-party platforms (e.g., Apple App Store, Google Play).
5. Safe Harbor
If you follow the guidelines above and act in good faith, we will consider your actions authorized and will not pursue legal action.
6. Updates to This Policy
Remote Sunrise LTD may update this Security Policy from time to time. Any updates will be published on this page.
Security FAQ
Do the apps expose my computer or TV to the internet?
Remote control features are designed around local network pairing and nearby device control. They are not intended to expose your computer or TV to the public internet.
What should I do if I see an unexpected pairing request?
Do not approve it. Confirm that the request comes from your own device and that you are on a trusted network.
Where can I read the privacy policy?
Open the privacy policy for current data collection and privacy details.